Who is involved?
- Quality Assurance
- Data analytics
- Risk management
- International Relations
Mission & Values
Our mission is to be New Zealand’s preferred destination of parcel deliveries within 5 years. We will achieve this by transforming our postal industry into a secure, transparent, and effortless experience.
Service Blueprint / Customer Journey
We also mapped out how the consumer interacted with the App, any pain points the consumer may face and highlight service weaknesses and strengths.
The project started out as a university assignment; a Group Integrated Project that combined all elements of Marketing, Advertising, Retail, and Sales (M.A.R.S.) into one project. We also had to design, implement, and facilitate an entire Social Media campaign. I lead the team. Fast forward – my partner and I have refined the strategies and concept, and now are seeking seed capital and angel investment for market implementation.
Key Strategy Milestone
Prior to the launch of Parcelbox, we aim to have recruited and integrated 10 of courier companies. They will need to be trained in how to use the system. The network system will also need to be operational, with the required test runs completed, and any issues fixed as they occur.